LR
Lucky R

1 reviews | Active since Nov 2013

28 Jan 2015, 10:06

Never Order Furniture from HomeChoice

Second post on Hellopeter and still silence from HomeChoice even after i kept calling myself to find out what is happening with my forgotten order. Ordered a bed 13 December 2014 ad today 28 January 2015 still waiting lol yhoooo.<br> <br> So having received the added frustration from this matter, i would like to conclude by pleading with HomeChoice never to sell products and services that they wont take the blame when things go wrong. Why sell furniture from a third party that you have no control off. I ORDERED MY OWN ORDER YET YOU DELIVER YOUR OWN THINGS AND TELL ME IT'S NOT YOUR FAULT ARG. I WILL NEVER EVER BUY ANYTHING FROM YOU AND EVERYONE I KNOW WILL NEVER BUY ANYTHING FROM HOMECHOICE!! I will buy the bed elsewhere

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Replies (1)
Homechoice
Homechoice's reply03 Feb 2015, 10:37
Official
Hello lebogandj,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team