SM
Selma M
1 reviews | Active since Feb 2015
01 Apr 2015, 06:44
Never ending nightmare
This company is messing up my life, I just want this whole thing to end. This is my second post for help, I went as far as speaking to the branch manger SHAUN who has not returned my call in 3 weeks nor any of my messages. I've asked to speak to his BOSS who I'm told I'm not allowed to speak to. I've spoke to a controller who said she will sort it out to which I had more money billed to my account for a FREE GIFT I don't even have.I HAVE HAD IT SOMEONE NEEDS TO SORT THIS **** OUT!
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Replies (1)
Homechoice's replyOfficial
02 Apr 2015, 12:43Hello pinkymoya,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply02 Apr 2015, 12:43
Official
Hello pinkymoya,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,