SM
Selma M

1 reviews | Active since Feb 2015

08 Jun 2015, 09:51

Never ending nightmare

I'm about to loose it. This account was settled long ago. How can I still be owning when I got money paid back into my account. It's been a week and I'm still waiting for a response from Sean. This is effecting my credit record, all hell is gonna break loose

0
Replies (1)
Homechoice
Homechoice's reply09 Jun 2015, 13:32
Official
Hello pinkymoya,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team