1 reviews | Active since May 2017
Never Buy Furniture from Home Choice, Bad Quality!!
<p>I bought a headboard and dresser from home choice. Two months down the line the dresser mirror raptured into small pieces and if there was someone in the room they could have been injured. The wood of the headboard was chipping out.Homechoice did nothing about it until I called them today.They told me that they cant replace it because there was no longer boxes to package the dresser and that there were scratched on top of the dresser which was a pure lie.This was according to their *********** assessors who can't even contruct a sentence in English!! I am disgusted I paid about R8000 for this **** and my advise to everyone is DO NOT BUY ANYTHING FROM HOMECHOICE THEY SELL LOW **** PRODUCT S AND I WILL ADVISE MY FRIENDS FAMILY TO NEVER EVER BUY FROM THEM</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team