MS
Mduduzi S

1 reviews | Active since Apr 2015

27 Dec 2020, 16:30

Never buy from Homechoice, they will ***** from you

I ordered blankets from home choice and cancelled the order after 5 days due to a family funeral that took place and wouldn't afford to pay them. To my suprise I get a sms saying I have collected my order and need to pay, but how because the order was cancelled and I don't have the blankets. Home choice debited my account twice when I called them they told me they would fix the error. I ended up disputing the debit order with my bank and blocking them. Till today home choice is attempting to debit me again for some something I don't have. Can some at Home choice sort out this matter as I have lost interest in doing business with homechoice, they have ********* business practices with their rude call agents in Cape Town.

0
Replies (3)
Homechoice
Homechoice's reply28 Dec 2020, 07:30
Official
Hi Mduduzi.

We’re very sorry to hear about the poor service you experienced. 

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you. 
Homechoice
MS
Mduduzi S's update28 Dec 2020, 12:07
Reviewer Update
I will await your response
MS
Mduduzi S's update05 Jan 2021, 10:34
Reviewer Update
I still haven't received any feedback from your team, not surprised its week already