MH
MICAH H

1 reviews | Active since Apr 2019

06 Aug 2019, 15:21

NEVER BUY FROM HOMECHOICE.

Homechoice!!!!an absolute nightmare to deal with.From the quality og your blankets to the pathetic service.The blankets are over a R1000.00 but the quality is so bad .The agents are calling me more than 5 times a day to NAG me .I spoke to a lady by the name of Amanda Grootboom and she is so rude.I am telling her that they are NAGGING me continuously and she says I am rude AND SHE WILL TELL ME SOMEOTHING THAT I WILL REGRET.WTH?????EVEN IF A CLIENT IS IN ARREARS(JUST BY R500) THAT CALLS FOR ARROGANCE FROM THE AGENTS AND STILL RAISING HER VOICE AT ME .I ALSO HAD TO GIVE HER A TASTE OF HER OWN MEDICINE BY NAGGING AND ANNOYING HER THAT SHE HAD TO DROP THE CALL. According to the debt collection act, you cannot call people after working hours and also harass them, which is what Home choice is doing. Perhaps I should sue them. I will NEVER EVER RECOMMEND HOMECHOICE TO ANYONE.......

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Replies (1)
Homechoice
Homechoice's reply06 Aug 2019, 15:54
Official
Hi Keshnee.

We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Lee-Ann  will be in contact with you shortly to assist in resolving the issue.

Thank you.