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AUZONDAZI T
1 reviews | Active since Mar 2021
09 Sept 2022, 12:34
Ndiyagezeleka ngoku Strue
On the 23rd of August I called the customer service to report a heater, I was told it would be picked up they never came, today I call again only to be told that on the system it shows that it was taken on the 30th of August while am sitting with a not fully functioning heater phofu every month I am paying without fail.. Here are my references:
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Replies (2)
Homechoice's replyOfficial
09 Sept 2022, 13:11Hi Auzondazi.
We sorry we let you down.
One of our staff members will be in contact with you.
Kind Regards.
Homechoice
We sorry we let you down.
One of our staff members will be in contact with you.
Kind Regards.
Homechoice
Homechoice's reply09 Sept 2022, 13:11
Official
Hi Auzondazi.
We sorry we let you down.
One of our staff members will be in contact with you.
Kind Regards.
Homechoice
We sorry we let you down.
One of our staff members will be in contact with you.
Kind Regards.
Homechoice
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AUZONDAZI T's updateReviewer Update
26 Sept 2022, 14:23The heater was collected on the 12 of September @12:35 by Sibongiseni Myataza, I have just called and am told it has not arrived in Cape Town for assessment. I am without a heater in this cold and rain whereas Home choice is deducting my money without fail. I fail to understand how far is Cape Town for this heater and how long am I expected to wait?
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AUZONDAZI T's update26 Sept 2022, 14:23
Reviewer Update
The heater was collected on the 12 of September @12:35 by Sibongiseni Myataza, I have just called and am told it has not arrived in Cape Town for assessment. I am without a heater in this cold and rain whereas Home choice is deducting my money without fail. I fail to understand how far is Cape Town for this heater and how long am I expected to wait?