rW
ria W
1 reviews | Active since May 2015
17 Jun 2015, 14:06
naverkope diens
ek is nou al taamlik moeg gesukkel met homechoice, elke dag as ek bel is daar een of ander verskoning hoekom ek nog nie my nuwe whisk van n klitser wat ek daar gekoop het ontvang het nie. dit gaan nou al vir n hele maand lank aan. nou s***el ek hulle ht hom poskantoor toe gepos nadat hulle gese het hulle pos hom na my huis adres omdat ek nou al so lank sukkel met die sding. en as jy bel dan is dit altyd ongelukkig kan ons nie dit of dat doen of ongelukkig kan jt nie met n manager praat of n supervisor praat nie want die is nou eers uit. ek glo nie homechoice se naverkope diens is baie goed nie inteendeel dink ek dit kort n drastiese opgradering. ek sal niemand aanbeveel na hulle toe nie.
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Replies (1)Homechoice's replyOfficial
22 Jun 2015, 16:21Hello maria1967,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply22 Jun 2015, 16:21
Official
Hello maria1967,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
