NATIONAL ***** AT HOMECHOICE

I am a law abiding citizen of SA trying to make a decent living by going on with my life in a very fair manner. I avoid taking credit as much as I can but to my surprise in 2020 I was called by agents from Homechoice telling me about my overdue account. I never dealt with this company in the life of me. I told these people that this was ***** committed in my name. I also requested them to furnish me with all necessary documents they need to prove that this is identity *****. The guy just responded by saying ohhh this is one of those cases.

In January 2022 I went to take a cell phone contract for my daughter and this Homechoice case comes up. On the 4th January I lodged the case with their ***** department as advised by their call centre. They promised to investigate and clear my name within 30 days. At the end of January 2022, I called to check if any of this process was done only to find that none was ever touched. Instead a lady by the name of Liesl told me to wait for another month. Today, 08 Feb 2022, I am told to continue wait for another 30 days. NO INVESTIGATION IS EVER DONE BY THIS COMPANY. OUR LIVES ARE JUST HELD BACK BY THIS COMPANY. Their fault is becoming ours and we pay BIG for their own non-verification processes of personal details before they open accounts.

HOW DO WE GET HELP FROM THIS COMPANY!!!