AT
Anga T

1 reviews | Active since Oct 2015

29 Oct 2015, 12:43

My Worst choice

I had ordered a camcorder from HOMECHOICE<br> and it was received on my behalf by a third<br> party. I called them as soon as I received an<br> sms telling me of the delivery. I was told to fill<br> a declaration form which I did. Mr. Rameez<br> Behardien kept promising to look up into the<br> matter and make sure that my order gets<br> replaced. He disappeared into thin air now.. I<br> don't know what's going on with my order.<br> HOMECHOICE has a very poor service delivery and<br> HOMECHOICE doesn 't care about its customers.<br> They care mostly about getting their monthly<br> payment.

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Replies (1)
Homechoice
Homechoice's reply30 Oct 2015, 11:09
Official
Hello Angarneza,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team