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pretty S
1 reviews | Active since Feb 2019
20 Mar 2025, 00:05
My prescribed accoun...
My prescribed account is still pending on my credit report, from 2019... they sold it to a debt collecting company that I can't even find nor reach out to (Bridge debt) I've tried contacting homechoice with no luck, they don't respond to emails or whatsoever. It's really frustrating
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Replies (2)
Homechoice's replyOfficial
20 Mar 2025, 10:25 Hi Pretty Selepe,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
Homechoice's reply20 Mar 2025, 10:25
Official
Hi Pretty Selepe,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
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pretty S's updateReviewer Update
24 Mar 2025, 12:07Thank you, I am still waiting.
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pretty S's update24 Mar 2025, 12:07
Reviewer Update
Thank you, I am still waiting.