MvdM
Michelle van der Merwe
1 reviews | Active since Mar 2015
11 Apr 2015, 07:53
My money ******
This is not the first time I'm filing a complaint against this online company. Claims I never made a payment for my order ( that they cancelled anyway a few months ago already) . I decided after being ignored by emails I sent them ( even after my first complaint on Hello Peter) that I just want my money back. No response as usual. Looks like the only way to deal with them is by filing a law suit, which I will do. Wastes your time. This is ********* and they're ignoring the Consumer Protection Act. Do not support them if you don't like wasting your time and money.
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Replies (1)
Homechoice's replyOfficial
17 Apr 2015, 11:30Hello M1chelle2,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply17 Apr 2015, 11:30
Official
Hello M1chelle2,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team