LG
Linda G

1 reviews | Active since Dec 2022

17 Oct 2024, 11:32

My account was hacked at homechoice.

I have recently disappointed at the way my account was tempered with. My account information was *****ulent change in order for them to buy online using my particulars. I went to pmb homechoice to complain about the incident

0
Replies (3)
Homechoice
Homechoice's reply17 Oct 2024, 11:34
Official
Hi Linda,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,
Homechoice
LG
Linda G's update17 Oct 2024, 11:41
Reviewer Update
Thank you very much for your response to resolve the issue.
Homechoice
Homechoice's reply17 Oct 2024, 12:43
Official
Hi Linda,

You are very welcome.

Regards
Homechoice