MY ACCOUNT - STILL MADE TO PAY FOR RETURNED GOODS

Last time I logged a complaint about the wrong order for blankets that was sent to me and all the harassment and hassle I went through to return them. I was promised that my account will be cleared and start on a clean slate. Thereafter I received a statement to say I was on arrears of R 138.00 and the balance of R138 was due end of April. How could I have been on arrears when I had returned goods? On the 27th of April I got a call from the Call Centre Agent demanding that I should pay R 442.00 by the 30th of April 2015. The Agent was VERY RUDE. I wanted to understand where that amount was coming from but she told me to go to Checkers and pay my instalment immediately. 1) I am not on ARREARS 2) THAT IS A WRONG AMOUNT? 3) IT'S ONLY THE 27TH OF APRIL NOT END OF THE MONTH. 4) I AM MADE TO PAY FOR THE GOODS THAT WERE RETURNED. 5) I DID NOT RECIEVE A WELCOME GIFT AS A FIRST TIME CUSTOMER. 6) FIRST ORDER AS WRONG.<br> I ordered a Shauna 17 piece after the wrong order and I requested to pay R 345.00 per month for 16 months.<br> The statement I received last week shows that I OWE a balance of OVER R 6000.00 which includes the RETURNED ORDER. PLEASE RECTIFY THIS. I wont buy from Home Choice EVER!