AA
Arif A

1 reviews | Active since Jun 2024

25 Jun 2024, 16:19

Multiple calls, no answer when picking up

Can someone from homechoice management explain to me how you guys got my number and why I keep getting calls twice everyday without my consent. A response will be appreciated as I am contacting an ombudsman regarding this

0
Replies (5)
AA
Arif A's update25 Jun 2024, 16:22
Reviewer Update
And do not give me some standard response please. You guys are very unprofessional to call me hour of the day and infringe on my rights. So keep with your unprofessionalism and give me a straight forward answer
Homechoice
Homechoice's reply25 Jun 2024, 16:26
Official
Hi Arif,

 Thank you for taking the time to reach out to us with your concerns. 

This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
 
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
 
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
 
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
 
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind Regards.
Homechoice

Best regards,

Homechoice
Homechoice's reply25 Jun 2024, 16:26
Official
Hi Arif,

 Thank you for taking the time to reach out to us with your concerns. 

This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
 
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
 
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
 
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
 
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind Regards.
Homechoice

Best regards,

AA
Arif A's update25 Jun 2024, 16:29
Reviewer Update
For anyone else looking to take legal action against homechoice for disrespecting the consumers in south africa read this https://www.lawforall.co.za/consumer-rights/stop-spam-calls-south-africa/
Homechoice
Homechoice's reply26 Jun 2024, 07:43
Official
Hi Arif,

Please check your email, we have responded.

Regards,
Nosiphiwo

Best regards,