Multi Choice poor service

Home Choicebis useless, We bought a Denver bed which was defective and they came to assess and took the best and promised to replace it and to date nothing instead they just provided a voucher of which we can’t use a voucher as all items sold and have complained to Lizelle Marthius and their call Centre, they just ignore us and provided a one line response that we must call them and when we cll they hang their phone on you.pathetic service.