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Ntombi N

1 reviews | Active since Nov 2019

18 Nov 2019, 16:53

Ms siba

I so disappointed with homechoice I recently ordered blankets and duvets so what happened was they come with duvets set wich was wrong and I immediately called home they gave me ref no I went to post office and returned the wrong order I called them again to check if they got the return and they confirmed that few days later am receiving a sms saying your Oder was received by a third party and I just ignored the message until I was call by this rude lady telling me I’ve signed for blankets wich was delivered on the 14th of October I called them agin they say I received them on the first of October so everyone is coming with their story and I’m so sick of the calls when I asked the to email me the proof of my signature they refused instead they say I must go to police to make a affidavit to back my self

What ****’s me more how can a big company like homechoice can’t be able to manage their stuff and database I’m so regretting the day I ordered at homechoice their so not professional and keep harassing innocent people for their negligence I want the proof so I can take it to my lawyer we also have lawyers

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Replies (1)
Homechoice
Homechoice's reply19 Nov 2019, 08:22
Official
Hi Ntombi.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you. 
Homechoice

Best regards,