BV
Busi V
1 reviews | Active since Mar 2011
24 Oct 2025, 12:08
MS
WHAT'S TERRIBLE SERVICE FROM HOMECHOICE, I HAVE BEEN WAIITNG FOR MY REFUND FOR ALMOST A MONTH NOW. I HAVE SHARED ALL THE REQUIREMENTS DOCUMNTS AND 'Leon Alhadeff' <***> CONFIRMED HE RECIVED THEM. UNTIL TODAY HE NEVER COMMUNICATED AND NOT ANSWERING MOBILE. WHEN I CALLED HOMECHOICE I WAS SINCE IS THE REFUND IS ALLOCATED TO HIM NO ONE ELSE CAN ASSIST ME. HOW THAT POSSIBLE IN SUCH A BIG COMPANY AND NO ONE CAN HELP WITH A REFUND?
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Replies (2)
Homechoice's replyOfficial
24 Oct 2025, 12:10Hi Busi,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Homechoice's reply24 Oct 2025, 12:10
Official
Hi Busi,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
BV
Busi V's updateReviewer Update
24 Oct 2025, 13:38I HAVE RECEIVE THE SAME ANSWER AGAIN FROM HOMECHOICE Hi Busisiwe, Thank you for reaching out to us. Kindly note that you can get hold Leon through either his email address and/or contact number (both as reflecting on your email thread). Kind regards
HOW MANY TIMES MUST I TELL HIS NOT ASSISTING NOT EVENING ANSWERING HIS PHONE. THAT MEANS HOMECHOICE HAS 1 PERSON WHO KNOWS THE JOB IT'S A JOKE SERIOUS.
HOW MANY TIMES MUST I TELL HIS NOT ASSISTING NOT EVENING ANSWERING HIS PHONE. THAT MEANS HOMECHOICE HAS 1 PERSON WHO KNOWS THE JOB IT'S A JOKE SERIOUS.
BV
Busi V's update24 Oct 2025, 13:38
Reviewer Update
I HAVE RECEIVE THE SAME ANSWER AGAIN FROM HOMECHOICE Hi Busisiwe, Thank you for reaching out to us. Kindly note that you can get hold Leon through either his email address and/or contact number (both as reflecting on your email thread). Kind regards
HOW MANY TIMES MUST I TELL HIS NOT ASSISTING NOT EVENING ANSWERING HIS PHONE. THAT MEANS HOMECHOICE HAS 1 PERSON WHO KNOWS THE JOB IT'S A JOKE SERIOUS.
HOW MANY TIMES MUST I TELL HIS NOT ASSISTING NOT EVENING ANSWERING HIS PHONE. THAT MEANS HOMECHOICE HAS 1 PERSON WHO KNOWS THE JOB IT'S A JOKE SERIOUS.