1 reviews | Active since May 2016

11 May 2016, 12:49

most horrible service

<p>On April 25th i bought blankets from home choice . On their system they have my previous address i used more than 3 years. I sent an email teying to tell them its wrong there was no response, i then called the following day . The lady by the name of Lulama said you guys got it fkm credit bereau and there is nothingshe can dj as the delivery is out already. Few days later i was called to give in new address. Today when i call to find out where is my del8very Leann told me address was never changed so the blankets are gonna be sent back and i will have to re order. Mind you i paid cash for them. I am utterly disgusted with home choice. What a horrible service </p>

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Replies (1)
Homechoice
Homechoice's reply11 May 2016, 13:24
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team