FS
Fundiswa S
1 reviews | Active since Jan 2017
05 Nov 2024, 09:00
Missing order
I ordered from Homechoice on Friday. On Monday I received an email and sms that my parcel would be. Delivered to me before 6pm yesterday 4/11/2024.
Upon checking the progress it indicated my order has been “delivered successful”, I did not receive a call, notification nor was there any vehicle at my gate to deliver anything so please urgently assist in tracking where my order is and who it was delivered to
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
05 Nov 2024, 09:31Hi Fundiswa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply05 Nov 2024, 09:31
Official
Hi Fundiswa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
FS
Fundiswa S's updateReviewer Update
05 Nov 2024, 12:35Good day.
Thank you for your response.
Please note I have received the order this morning.
Regards,
Thank you for your response.
Please note I have received the order this morning.
Regards,
FS
Fundiswa S's update05 Nov 2024, 12:35
Reviewer Update
Good day.
Thank you for your response.
Please note I have received the order this morning.
Regards,
Thank you for your response.
Please note I have received the order this morning.
Regards,