Missing items with delivery and I have no proper feedback

<p>I ordered a 3 piece set of which only 1 was delivered. I called the same day it was delivered to be told that they will investigate this. 4 days later I call again and was told that the first person didnt follow the correct procedure so nothing was being done about it. Then the consultant tells me according to the system, all items were sent, the only witness to the missing items was my husband. Homechoice should have a proper system in place to make sure the goods are checked with the customer so that this does not happen. I was told then to either go to the police (which is a huge inconvenience for something that is not my fault) or wait for an email to fill out and then send back so that they can investigate the matter. I asked how long will this take and was told ABOUT a month! They cant be specific. The items is bedding which i needed because I'm pregnant and need to be comfortable when sleeping, to be told to wait a month for something as simple as pillows is ridiculous and the uncer*****y as well as the lack of professional assistance is appalling. They are expensive already as it is, I will definitely not be buying from them in future!</p>