Missing item on a delivery

<p>I ordered a Sloane bunk bed at Home choice which comes with a storage drawer. The bed was delivered and my helper signed for it, when I got home I realised the drawer was missing. I immediately called the delivery guys who confirmed they are aware of it, they didn't have enough space so they left it in CT, promising to deliver it later. After 2 days of nothing, I called Homechoice and informed them of this and I was promised a follow up...NOTHING. Weeks later no drawer and I've called more than 3 times, left a message on their faceebook page....STILL NOTHING. Hence I'm expected to pay a full amount for a part delivery</p> <p>This is not the first , the last time it was a missing vase and I let it go since it was a gift.</p> <p> </p>