Miss

Am a first time buyer at home choice I ordered online and received an sms from DPD Laser the courier company that works with homechoice that I will be getting my parcel on the 8 June until today I have not received my parcel they can't locate it as they say. So I what to understand why does home choice use this company cause am not the only one complaining about them that people parcel get lost at the depo so which means that home choice is also in this ***** that they doing. And an not going to pay this week Monday when I have not received my parcel can't pay for something I don't have.