Miss

Had bad customer service, bought a item on 24 June 2020 & I was told it will take 7 working days. Called them on 3rd of July to follow up and I was told a different story that it will take 14 working days. Asked the agent to trace that parcel and call me back with feedback but never received feedback. Another agent called on Saturday the 11July and i told her I was still awaiting for my parcel, she was not willing to help and she came up with a whole lot of excuses, I requested her to send her manager a email and copy me and non of that was done. I want my parcel to be delivered by close if business tomorrow the 13th July, I paid R140 for a delivery fee