RH
Rakgadi H

1 reviews | Active since Jun 2013

22 Dec 2015, 10:21

MISLEADING SALES INFO BY NURAAN VAN HARTE

It is so disappointing when a big retail like Homechoice let its consultants to go away with their false information they give to unsuspecting customers. When you call and complain, you will be told so many stories starting with, \you were supposed to have". Homechoice cannot solve the problem or the complain of the customers"

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Replies (1)
Homechoice
Homechoice's reply28 Dec 2015, 13:42
Official
Hello Hlahanmj,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team