FM
Fundiswa M
1 reviews | Active since May 2016
25 May 2016, 12:12
Misleading information
<p>I payed my bedding cash that i havnt received till now. When i check my credit record i noticed that Homechoice has made an enquiry about me without my consent and when i questioned the lady called Amanda sh told me taht i attempted to open an account and i was declined. I neva attempted to open an ccount. I am seeking legal action and i am taking the matter to ombudsman.</p>
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Homechoice's replyOfficial
31 May 2016, 06:51Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply31 May 2016, 06:51
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team