Misleading information

I placed an order for a black Large Delton Trolley case. On your website it is noted that you are awaiting stock and item will be delivered to me in two weeks, but the SMS received from Homechoice states that my order has been delayed for 3 to 5 weeks. This is misleading information. I mean I ordered the bag for travelling purposes. What's even more misleading is that I phoned this morning and spoke to Beauty who advised me that stock is expected to arrive tomorrow and the order will be dispatched upon arrival, however she later changed this and said maybe there is a delay regarding the delivery. I mean the reason I placed an order for the trolley case is because I am leaving the country on the 18th of December and will need to use it.Can somebody please tell me what is happening about my order. This type of service is indeed unacceptable. Placing an order shouldn't be a frustrating and worrying experience to the customer. No wonder I've been warned not to order from you people.