MM
Mahlodi M
1 reviews | Active since Dec 2015
11 Dec 2015, 16:05
Misleading Customers
I ordered Bedding at home choice and I called to confirm if they have it on stock and I was told they have it and I paid it cash and after paying someone calls me and promise delivery when 3 days to 5 days and after a day after a day I was called by someone telling me to order something else as what I have ordered is out of stock,how can they let me pay for something that is out of stock and especially because I confirmed with them....i am so angry and all I want is a refund.
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Replies (1)
Homechoice's replyOfficial
15 Dec 2015, 09:19Hello Spononolee,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply15 Dec 2015, 09:19
Official
Hello Spononolee,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team