RA
Reubenette A

1 reviews | Active since Feb 2013

03 Jul 2015, 11:41

MISLEAD CLIENTS

Why when you buy something from you guys and the terms and conditions are read you agents read of them but always say that the fees are all included in your installment and then when you need to pay you pay more why the hell do you mislead people i will not ****** pay any fees just what stood on your website R99.95 X = R399.80 nothing more nothing less im sorry *** your services fees you just mislead ****** clients

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Replies (1)
Homechoice
Homechoice's reply07 Jul 2015, 10:26
Official
Hello Reubenette,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team