sS
sacie S
1 reviews | Active since Dec 2012
28 May 2015, 14:36
Mini Stove came back worse after repairs
After months complaining about my mini stove that I bought at home choice and the oven stopped working, and it was still under guarantee/Warranty. After been sent from pillar to post to have them come collect it, they finally did and went it came back, The handle was is not working, there just no balance to the mini stove.<br> <br> Instead of been fixed it come back worse, it just in my garage now gathering dust cuz truth be told I cant use it<br> <br> So please be aware Home Choice's products or rather in my case my Mini stove are not reliable, safe nor fixable <br>
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Replies (1)Homechoice's replyOfficial
28 May 2015, 15:05Hello SieTie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply28 May 2015, 15:05
Official
Hello SieTie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
