1 reviews | Active since Dec 2025
Maybe you will attend my matter soon and give full explanation because im tired of sending countless emails
am very disappointed at you as a company and with your customer service agents
First this is the thousands time writing you'll email in wanted an valid explanation on why am I paying for service fee of R69 and cover of R8
Service fee for what ? Cover for what?
I need those things cancels ..i can't buy something R1999 +20% interest =R2450 I have been paying R249 for how many months with the discount you'll gave me which I dnt know how it helped me
Our agreement was R189 per month then how it went to R249 only God knows ..
I need a proper statement with a total of what I owed ,how much i have paid so far each month and outstanding balance...
You'll are ****ing people and with the ridiculous amount of calls every...
The need a settlement letter so that I can part ways with you guys..
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team