1 reviews | Active since Nov 2016
Marketing violation
I was contacted by HomeChoice and was told that I Won a prize. I was told that I should choose between blankets a microwave and I don't know what else. I chose the microwave and to my surprise my account had been debited with R2200+/-. I immediately sent an email to cancel the order. I only got a response after I had gotten a notification sms stating that my order is in dispatch that I should reject the order (about 2 days later). Mind you from what I read on the website I HomeChoice will return the item free of charge should I choose to send it back. Now I'm on the phone with customer service asking them about this R2200+/- item in my house and was told that I had to return the item via post office. They can't do anything about it. But if the item gets lost or damaged by the post office I STILL have to pay for it. (I'm liable for the item till they receive it) I really regret doing business with HomeChoice. I won't be recommending them to anyone going forward. Will take my business elsewhere. Pathetic
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
This takes de*****ing to another level.
This takes de*****ing to another level.
