DM
Dumisani M

1 reviews | Active since Dec 2011

12 Jul 2021, 11:25

Marketing Harassment

I bought an item from Homechoice and was rewarded for giving them business by them unleashing their agents to call me every single day with offers. That is sort of intrusion is totally wrong and I will never do business with that organisation again and will not encourage anyone else to do so.

Because your POPI compliance notice on your website does not actually provide details of how one can remove themselves from the marketing database that you involuntarily add your customers to, I have no means to ask you to comply with legislation by not harassing me when I do not want you to do so.

I sent you a Facebook Inbox along these very lines and I have not received a response from your organisation. HelloPeter is replete with complaints from people about your intrusive practices, but you persist.

So, please do advise on how I can obtain relief from the daily barrage of harassment that your organisation subjects me to.

0
Replies (3)
Homechoice
Homechoice's reply12 Jul 2021, 11:43
Official
Hi Dumisani

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice
DM
Dumisani M's update12 Jul 2021, 11:50
Reviewer Update
How will your investigation of your process help to address the issue that I am dealing with right now?

I have just received an SMS that you have unsubscribed one of my numbers from your "marketing calls". That is not the only number that I receive calls from you on . So, I need a holistic resolution.
DM
Dumisani M's update13 Jul 2021, 17:32
Reviewer Update
Thank you for contacting me directly and for resolving the issue speedily.