MAKE SURE TO KEEP ALL YOUR TELEPHONE RECORDS with Homechoice

It seems this is a company that loves having people pay them for the rest of their life. if you are considering them be very prepared for that.

They will charge you interest on a zero balance because they can,

They are not accountable for their agents giving you incorrect information, infact, not giving the information at all.

I tried to settle my account which was settled until they charged me interest after I had made my payment. They received / recorded my payment on the 2nd of March and the interest dated 28th Feb is conveniently billed after the payment. They also billed me for some service charge I will not even try to understand. But after all this I suddenly owe them again. This is in spite the fact that I spoke to one of their agents before I made the payment who confirmed the amount to pay for me to settle the account. Little did I know that this was supposed to be a process, but apparently according to them that's how it is. Unfortunately for me being a ordinary person who does not keep a detailed recording of phone records, I cannot prove that I spoke to them before I made this payment. And that their version that they are not able to trace my call is good enough for them and therefore should be acceptable to me too, so to them clearly I am lying. So after all this I owe them a whole of R99 and some cents.

They even tell me that if I don't pay them they will add more interest and eventually I will be listed on credit bureaus, because they have the power.

So people be careful, if you deal with Homechoice please MAKE SURE TO KEEP ALL YOUR TELEPHONE RECORDS with Homechoice. They keep theirs selectively.