BP
Bridgette P
1 reviews | Active since Jul 2016
27 Oct 2016, 15:16
Made payment for homechoice account and received no assistance.
<p>I made a payment for R171 that I was listed for and Im still waiting for confirmation from homechoice..I sent the confirmation of payment to Nerice Heyburg from Homechoice and I got a failed delivery reply..I really need assistance</p>
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Homechoice's replyOfficial
28 Oct 2016, 12:18Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply28 Oct 2016, 12:18
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team