listed as bad payer

Good day<br> <br> I have an account with Home choice for more than a year. Last month I decided to pay it. after making payment I contacted the call centre department informing them that I have settled my account and I would like to close it. The Lady then told me that I ill have to Pay R60.00 in order for them to close my account for me, i then made payment and send a proof of payment to them. I then received an email stating that my account has been closed. I ten tried applying for a credit card and it was rejected because I was told that im in R1400 errors with Home choice. I then contacted Credit bureau which confirmed that indeed im in arrears with Home choice.<br> <br> I need this to be sorted as soon as possible.<br> <br> Regards,<br>