BL
Brenda L

1 reviews | Active since Nov 2014

02 Jun 2015, 18:42

Lies

I'm so disappointed , I've been a good customer for years, don't miss my payments but these guys never stop lying to me and making empty promises. It's the second time now that they promise me a gifted with my order but I never get it. The last time they blamed the courier company, I wonder who they going to blame this time. I don't even know why I still buy from them. So disappointing.

0
Replies (1)
Homechoice
Homechoice's reply03 Jun 2015, 09:06
Official
Hello lundab,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team