ZM
Zulpha M

1 reviews | Active since Jan 2022

28 Feb 2025, 10:06

Liers and unprofessional

They told me they going to disburse my funds accordingly and they **** to me on a call I want this rectified as this will impact my credit file not happy with the lies why must I call use use my airtime to fix ur problem unprofessional

0
Replies (2)
Homechoice
Homechoice's reply28 Feb 2025, 10:20
Official
Hi Zulpha,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,

The Customer Support Team

ZM
Zulpha M's update28 Feb 2025, 10:59
Reviewer Update
Please call me I'm not gonna call u to resolve ur problem