IH
Iasy H
1 reviews | Active since Sept 2016
26 Apr 2017, 06:27
***** and Disrepectful stuff
<p>I ordered a hisense tv. And it was said that it comes with a 32g usb. My order was placed on the 8th of april and i only recieve it on the 28 april. The tv was fine but when i called them to ask about the free gift they were running around the bush with it saying theyl call back within 24 hours. I am sick and tired of their disrespectful stuff. You guys must really start giving your stuff customer service. Itl be my last time i order from you guys</p>
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Homechoice's replyOfficial
26 Apr 2017, 08:14Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply26 Apr 2017, 08:14
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team