Liable for a non ordered and uncollected orders

<p>My account number with home choice is ********** 91. Last year July i received messages about orders being dispatched on the way to my post office. Re-calling that i did place an order which i later cancelled made me contact homechoice. i made some calls and even sent e-mails requesting them to stop the order. after 2 weeks on the 29th of July i received a post office receipt for parcel collections. i re-sent e-mails to homechoice asking them wy the items were dispatched when i instructed them to cancell the order, they told me not to collect the order, they willbe sent back to them and my account will be debited. to this date this has not been done, despite the e-mails that i end, all they tell me is that they have not recived the items. it takes 2 weeks for their orders to reach me but it takes for ever fo their returned items to reach them. last week they asked me to scan the post office receipt to them which i did, but i havent heard anything from them. they say they respond to queries within 48hrs butthey can take more than a week to get back to me on my query. they charge me interest on these orders which i never recieved and they expect me to pay.</p> <p>Peter kindly help me contact homechoice to reverse these items together with the interest that they charged me with regards to these orders. i know they have recived these items, it cannot take more than a month for a package from Botswana to Capetown.</p> <p> </p> <p>thank you in advance.</p> <p>Goffy</p> <p> </p>