IC
Ivy C
1 reviews | Active since Feb 2013
18 Feb 2016, 13:38
LEAVE ME THE HECK ALONE
I DONT REMEMBER HAVING EVER OWNED ANYTHING FROM THIS COMPANY (AND DONT THINK I EVER WILL) NOR DO I REMEMBER GIVING YOU THE AUTHORITY TO USE MY DETAILS. I NEED SOMEONE TO EXPLAIN TO ME WHY I HAVE YOUR CALL CENTRE CONTACTING ME DAILY, STATING THAT YOU GOT MY NUMBER FROM A NATIONAL DATABASE??? WHO THE HECK GAVE YOU THE RIGHT TO CONTACT ME??? AS IF THATS NOT ANNOYING ENOUGH, YOUR AGENTS HANG UP WHEN I ASK QUESTIONS. STOP CONTACTING ME, REMOVE MY NUMBER FROM WHATEVER DATABASE YOU HAVE ME ON, AND TRAIN YOUR AGENTS BETTER!!!!!
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Replies (1)0
Replies (1)Homechoice's replyOfficial
18 Feb 2016, 13:51Hello IvyCooper,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply18 Feb 2016, 13:51
Official
Hello IvyCooper,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
