CM
Carine M
1 reviews | Active since May 2013
08 Jan 2016, 15:47
Late/No Delivery/Bad Attitude upon enquiring
Good day<br> <br> This is now my umpteen call to Homechoice regarding my delivery of an Aretha Ottoman.I have reference numbers and names and yet no responses and not a delivery.You will find all my notes and data provided to the supplier and no response.<br> <br> Please advise what is the delay and process.<br> <br> After receiving this type of bad attitude and service delivery from your orders team I will refrain from making any further purchases or refer Homechoice to my family and friends.<br> <br> I have never been so humiliated by customer services agents.<br> <br> Thank you<br> <br> Regards
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Replies (1)
Homechoice's replyOfficial
14 Jan 2016, 12:37Hello Petrucoiz,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply14 Jan 2016, 12:37
Official
Hello Petrucoiz,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team