late delivery and no response.

It was on the 27th of Sep 2014 when we place an order at home choice for cash R1350- 90, they delivered on the12/12/2014 but it was wrong order because it was not what we ordered,. We complained about it but no one took responsibility until we went to hellopeter that's when that someone started communicating with us via emails email addr as follows: shendricks@homechoice and he advised that we return the goods which we did on 02/02/2014, after a month we called to check because we didn't get any response, only to find out that they claim not to receive anything, they requested the return slip from post office we faxed it and called again, they said they haven't received anything and they just gonna note it down so that anyone can see who to credit should they find it, patiently we waited until I called on the 30th of may and spoke to a lady by the name of Jury she said I must fax the slip again but I said to her the slip was faxed previously she then hang-up the phone on my ear. ear, after so many months doing one thing, so disappointed. It's amazing because when they deliver the Goods Came Straight to us now that we returning It Get Lost . Same thing happened to my aunt .