lS
lynne S
1 reviews | Active since Jul 2016
23 Mar 2017, 15:36
Keep phoning 6 times a day
<p>After i was told 2 days ago that i will not be phoned anymore, i have been phoned 3 times again today !!!!!</p> <p> </p> <p>I refuse to explain to one more person why i cannot pay. I have explained myself a grand total of 73 times !!! Leave me the hell alone</p>
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Homechoice's replyOfficial
23 Mar 2017, 16:25Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply23 Mar 2017, 16:25
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team