just so done with this company
we have been waiting 3 weeks for a coffee machine now, ,we eventually call homechoice to find out what is the problem and they inform us that it has been damaged, during this three weeks not one agent called us to let us know about this problem. what i do not understand is that Homechoice and Finechoice does not have a head office number where we can actually place a complaint, instead we are stuck with *********** customer care agents that really does not care about your needs and complaints... arg i am so frustrated with this company on a whole.
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Homechoice's replyOfficial
17 May 2021, 13:47Hi Micarla.
We’re very sorry to hear about the poor service experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with the Homechoice account holder shortly to assist in resolving the issue.
Thank you.
Homechoice
We’re very sorry to hear about the poor service experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with the Homechoice account holder shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice's reply17 May 2021, 13:47
Official
Hi Micarla.
We’re very sorry to hear about the poor service experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with the Homechoice account holder shortly to assist in resolving the issue.
Thank you.
Homechoice
We’re very sorry to hear about the poor service experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with the Homechoice account holder shortly to assist in resolving the issue.
Thank you.
Homechoice