Just fix it!

I have been a loyal homechoice customer for many years and the last experience I have had has just been horrible. I bought the remi 5 pcs inner set and when my stuff was delivered there was no continental pillows . I immediately called and was made to feel like a ******** . I was told to go to the police station and make an affidavit which I did months later I’m still waiting for my continental pillows. It’s not ok for me to pay for a 5 pc when I only received 3 pcs I want this matter resolved otherwise I will go to the media and let them know how you rip people off.