NK
Nokuthula K

1 reviews | Active since Jun 2021

17 Jun 2021, 10:47

I've had the baddest experience my entire life

I have made a few orders with homechoice. I was happy at first all was fine until I took a stove from them. I ordered the stove sometime around February and it didn't even finish a month and it stopped working. It took homechoice weeks to collect it. After the stove was collected I was invoiced again. Before the stove was collected I was paying an amount of R544.55. So this was invoiced again and the new amount is now 489. I don't know how it came to this amount.i agree with everyone that says homechoice are ********. When I contact them they tell me a different story as to when I email them. To think that I wanted so many things from homechoice. I regret the day I started joining them. They are nothing but ********. I just can't wait to pay them off and stay away from them for good.

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Replies (4)
Homechoice
Homechoice's reply17 Jun 2021, 10:58
Official
Hi Nokuthula,

One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice 
NK
Nokuthula K's update17 Jun 2021, 11:03
Reviewer Update
I don't want to hear anything from you people. What you say on the phone and on the email differs. I did call you about my payment and the response is totaly different. I am now being told about 24-36 months item which I know nothing about. I am not sure what difference will this call make. I'm fed up of "one of our staff members will contact you". They are also rude
Homechoice
Homechoice's reply17 Jun 2021, 11:42
Official
Hi Nokuthula,

We will be in contact with you shortly.

Speak to you soon, 
Homechoice 
NK
Nokuthula K's update17 Jun 2021, 13:12
Reviewer Update
The lady that contacted me was very sweet and polite. All the information she gave was very helpful.She explained everything to me. Apperantly the service fees went up.I will still not advice people to join homechoice the service is poor.