SK
Sandra K
1 reviews | Active since Jul 2015
10 Jul 2015, 09:45
ITC BUT ACCOUNT PAID UP
My account with HOMECHOICE is paid up for 2 months already. With R100 paid extra. I just lost a deal due to HOMECHOICE who listed me on ITC for account in arrears!!!! I want this sorted out TODAY. I want my name removed from ITC IMMEDIATELY!! And I want a letter to take to the bank where you admit that it is your mistake and the prove that you rectified it.
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Homechoice's replyOfficial
10 Jul 2015, 14:16Hello Peandra1957,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply10 Jul 2015, 14:16
Official
Hello Peandra1957,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team