NS
Ntshadi S
1 reviews | Active since Apr 2011
21 Jun 2016, 10:30
Irritating endless emails
<p>I keep receiving emails from home choice about an account in areas and yet the details of the person on the account are not even mine.I do not have an account with home choice and I have no idea where you got my email address from.Please stop sending me emails for a person I don't even know and please delete my email address from your data base. I am not Ms A Hlahasoane.</p>
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Homechoice's replyOfficial
21 Jun 2016, 12:07Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply21 Jun 2016, 12:07
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team