SE
Suliman E

1 reviews | Active since May 2016

22 May 2024, 17:16

Irritating calls - many of them

Really irritating to get repeated phone calls from Homechoice despite asking them to take me off the list. And they call using 'normal' numbers so you can't block them and it seems like a regular number so I answer it. And outside of office hours too

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Replies (3)
Homechoice
Homechoice's reply22 May 2024, 17:28
Official
Hi Suliman Ebrahim,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,Riaana on behalf of the Customer Support Team
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Suliman E's update22 May 2024, 21:50
Reviewer Update
Thank you for your stock standard reply.

Just don't call me again. Ever!
Homechoice
Homechoice's reply23 May 2024, 07:45
Official
Hi Suliman,

Please check your email, we have responded.

Regards,
Nosiphiwo